Choose groups by source and level, rather than the reward name alone. For example, Crypt level 25 and Epic crypt level 15 are different sources. Rewards from one source can have different names. After assigning points, check the group on a player page. Chests without positive points remain in the history but do not increase the eligible chest leaderboard.
The clan owner manages groups and point values in the control panel. Group membership determines which chest types are added together; price changes points only. Debt carryover can add a shortfall to the next norm period. Check the selected dates and time zone.
On the clan page, choose a period or date range and enable group columns as needed. Chest quantity and points are different: a group with zero points still displays its quantity. Upload time is shown in Moscow time; a chest keeps its recorded collection date.
Check the connected clan, last upload time and selected date range. If totals differ, compare dates and groups, then inspect individual entries. Refresh game resources to resolve unfamiliar names. For support, save the error text, clan link and a screenshot.