Points show contributions for the selected dates; a quota is the period target. Debt increases the next period’s requirement, while surplus reduces it. Compare the clan table and player page using the same dates. Changing group prices recalculates the current period with the new values; Completed periods retain their previous rules.
The clan owner manages groups and point values in the control panel. Group membership determines which chest types are added together; price changes points only. Debt carryover can add a shortfall to the next norm period. Check the selected dates and time zone.
On the clan page, choose a period or date range and enable group columns as needed. Chest quantity and points are different: a group with zero points still displays its quantity. Upload time is shown in Moscow time; a chest keeps its recorded collection date.
Check the connected clan, last upload time and selected date range. If totals differ, compare dates and groups, then inspect individual entries. Refresh game resources to resolve unfamiliar names. For support, save the error text, clan link and a screenshot.